NATURAL LANGUAGE PROCESSING (NLP) & TEXT ANALYTICS
We build text intelligence powered solutions that help businesses understand and answer what is being discussed, who being discussed, feelings expressed, and abstraction
Natural Language Processing (NLP) represents one of the key frontiers in human-to-computer interactions.
NLP enables computers to interpret human speech, uncover meaning from unstructured text, measure sentiments and learn to provide outputs in natural language as well. It also allows other language-related tasks to be scaled.
Our team has used NLP to extract sentiment information from customer feedback, build cognitive chat-bots with input and output functionality in natural language and process vast quantities of unstructured text like social media posts (Twitter, Facebook, Linkedin are prime examples of data sources), a collection of scientific papers, or restaurant reviews, or product documentations for classification and interpretation.
Our Services
Data Acquisition and Labeling
Few Key Use Cases for Text Analytics
Survey Insights
Find insights you weren’t looking for thanks to unsupervised AI, while create model based on your data without any dictionaries or ontologies.
Customer Service
Use NLU for analyze emails, chats, and social media interactions; orchestrate complaints management using intent analysis and generate alerts on key issues
Support Augmentation
Use NLU for automated routing of service tickets based on the intent. Also analyze support center data for insights about your clients/team.
Document Classification
Aggregate and monitor data on brand, customers, partners and competitors using document classification based on intent, and extraction of key entities from documents.
Industries Using NLP / Text Analytics
Insights on Advanced Analytics & Enterprise Decisions
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Organizations of all shapes and sizes are turning to robotic process automation, machine learning, and artificial intelligence for innovative business solutions thereby changing the ways how people work, shop, play, and live.
Are you looking to integrate these technologies into your business?
