NLP

NATURAL LANGUAGE PROCESSING (NLP) & TEXT ANALYTICS

We build text intelligence powered solutions that help businesses understand and answer what is being discussed, who being discussed, feelings expressed, and abstraction

Natural Language Processing (NLP) represents one of the key frontiers in human-to-computer interactions.

NLP enables computers to interpret human speech, uncover meaning from unstructured text, measure sentiments and learn to provide outputs in natural language as well. It also allows other language-related tasks to be scaled.

Our team has used NLP to extract sentiment information from customer feedback, build cognitive chat-bots with input and output functionality in natural language and process vast quantities of unstructured text like social media posts (Twitter, Facebook, Linkedin are prime examples of data sources), a collection of scientific papers, or restaurant reviews, or product documentations for classification and interpretation.

Our Services

Data Acquisition and Labeling

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Model Development

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e2e Software Solutions

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Few Key Use Cases for Text Analytics

Survey Insights

Find insights you weren’t looking for thanks to unsupervised AI, while create model based on your data without any dictionaries or ontologies.

Customer Service

Use NLU for analyze emails, chats, and social media interactions; orchestrate complaints management using intent analysis and generate alerts on key issues

Support Augmentation

Use NLU for automated routing of service tickets based on the intent. Also analyze support center data for insights about your clients/team.

Document Classification

Aggregate and monitor data on brand, customers, partners and competitors using document classification based on intent, and extraction of key entities from documents.